{"id":28902,"date":"2026-10-28T14:41:48","date_gmt":"2026-10-28T07:41:48","guid":{"rendered":"https:\/\/vecaptreobana.com\/trung-tam-chinh-sach\/"},"modified":"2026-11-05T08:44:54","modified_gmt":"2026-11-05T01:44:54","slug":"trung-tam-chinh-sach","status":"publish","type":"page","link":"https:\/\/vecaptreobana.com\/en\/trung-tam-chinh-sach\/","title":{"rendered":"Policy Centre"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28902\" class=\"elementor elementor-28902 elementor-28810\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f583cbf e-con-boxed e-flex e-con e-parent\" data-id=\"f583cbf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-395bcdf elementor-widget elementor-widget-heading\" data-id=\"395bcdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Policy &amp; Terms Centre<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c615eab elementor-widget elementor-widget-text-editor\" data-id=\"c615eab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<nav aria-label=\"Breadcrumb\" style=\"font-size:13px;color:#53687b;margin-bottom:18px\"><a href=\"https:\/\/vecaptreobana.com\/en\/\" style=\"color:#087f8c;text-decoration:none\">Home<\/a> <span aria-hidden=\"true\">\u203a<\/span> <span aria-current=\"page\">Policy Centre<\/span><\/nav><p>Clear information about booking, payment, QR code ticket delivery, visit date changes and customer rights at vecaptreobana.com.<\/p><p><strong>Thinh Vuong Sa Pa Single-Member Limited Liability Company<\/strong> \u00b7 Ba Na Hills electronic ticket system.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3881957 e-con-boxed e-flex e-con e-parent\" data-id=\"3881957\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70df59f elementor-widget elementor-widget-heading\" data-id=\"70df59f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Transactions &amp; bookings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb2b4df elementor-widget elementor-widget-text-editor\" data-id=\"bb2b4df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"bana-policy-links\" style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px\"><a href=\"https:\/\/vecaptreobana.com\/en\/chinh-sach-su-dung-website\/\" style=\"display:block;background:#f5f8fa;border:1px solid #dde6eb;border-radius:12px;padding:20px;color:#15324B;text-decoration:none;font-weight:600\">Terms of Use \u2192<\/a><a href=\"https:\/\/vecaptreobana.com\/en\/?page_id=28906\" style=\"display:block;background:#f5f8fa;border:1px solid #dde6eb;border-radius:12px;padding:20px;color:#15324B;text-decoration:none;font-weight:600\">Pricing Policy \u2192<\/a><a href=\"https:\/\/vecaptreobana.com\/en\/?page_id=28912\" style=\"display:block;background:#f5f8fa;border:1px solid #dde6eb;border-radius:12px;padding:20px;color:#15324B;text-decoration:none;font-weight:600\">Payment Policy \u2192<\/a><a href=\"https:\/\/vecaptreobana.com\/en\/?page_id=28932\" style=\"display:block;background:#f5f8fa;border:1px solid #dde6eb;border-radius:12px;padding:20px;color:#15324B;text-decoration:none;font-weight:600\">Booking Process \u2192<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94e0333 e-con-boxed e-flex e-con e-parent\" data-id=\"94e0333\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8167cb elementor-widget elementor-widget-heading\" data-id=\"d8167cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tickets &amp; benefits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96e5034 elementor-widget elementor-widget-text-editor\" data-id=\"96e5034\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"bana-policy-links\" style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px\"><a href=\"https:\/\/vecaptreobana.com\/en\/?page_id=28918\" style=\"display:block;background:#f5f8fa;border:1px solid #dde6eb;border-radius:12px;padding:20px;color:#15324B;text-decoration:none;font-weight:600\">Ticket Delivery, Changes &#038; Refunds \u2192<\/a><a href=\"https:\/\/vecaptreobana.com\/en\/?page_id=28956\" style=\"display:block;background:#f5f8fa;border:1px solid #dde6eb;border-radius:12px;padding:20px;color:#15324B;text-decoration:none;font-weight:600\">Ticket Conditions of Use \u2192<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69a7b5d e-con-boxed e-flex e-con e-parent\" data-id=\"69a7b5d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6441444 elementor-widget elementor-widget-heading\" data-id=\"6441444\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy &amp; support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0355f68 elementor-widget elementor-widget-text-editor\" data-id=\"0355f68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"bana-policy-links\" style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px\"><a href=\"https:\/\/vecaptreobana.com\/en\/?page_id=29023\" style=\"display:block;background:#f5f8fa;border:1px solid #dde6eb;border-radius:12px;padding:20px;color:#15324B;text-decoration:none;font-weight:600\">Personal Data Protection Policy \u2192<\/a><a href=\"https:\/\/vecaptreobana.com\/en\/?page_id=28938\" style=\"display:block;background:#f5f8fa;border:1px solid #dde6eb;border-radius:12px;padding:20px;color:#15324B;text-decoration:none;font-weight:600\">Complaint Resolution \u2192<\/a><a href=\"https:\/\/vecaptreobana.com\/en\/?page_id=29029\" style=\"display:block;background:#f5f8fa;border:1px solid #dde6eb;border-radius:12px;padding:20px;color:#15324B;text-decoration:none;font-weight:600\">Help Centre \u2192<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70aa022 e-con-boxed e-flex e-con e-parent\" data-id=\"70aa022\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-368624f elementor-widget elementor-widget-heading\" data-id=\"368624f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need help with your booking?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb11685 elementor-widget elementor-widget-text-editor\" data-id=\"bb11685\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have not received your QR code ticket, need to change your visit date or have an order enquiry, please contact our support team through the <a href=\"https:\/\/vecaptreobana.com\/en\/lien-he\/\">Contact page<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Policies and terms for booking Ba Na Hills tickets, payment, QR delivery, changes, refunds, privacy and customer support.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-28902","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vecaptreobana.com\/en\/wp-json\/wp\/v2\/pages\/28902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vecaptreobana.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vecaptreobana.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vecaptreobana.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vecaptreobana.com\/en\/wp-json\/wp\/v2\/comments?post=28902"}],"version-history":[{"count":5,"href":"https:\/\/vecaptreobana.com\/en\/wp-json\/wp\/v2\/pages\/28902\/revisions"}],"predecessor-version":[{"id":29253,"href":"https:\/\/vecaptreobana.com\/en\/wp-json\/wp\/v2\/pages\/28902\/revisions\/29253"}],"wp:attachment":[{"href":"https:\/\/vecaptreobana.com\/en\/wp-json\/wp\/v2\/media?parent=28902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}